Dear Members,

At the Board meeting directly following Rendez-vous 2019, the Directors identified the need for a new Strategic Plan that would provide measurable, achievable, but ambitious goals for the next 5 years of CITT/ICTS’s operations. A consultant was engaged to support the process, and comments, feedback and suggestions were solicited from a number of current, prior and prospective members. In early 2020, the Directors met and worked on bringing together the feedback and the input of the board members to form a draft Strategic Plan, with the intention of releasing it at Rendez-vous 2020.

And then, in March 2020, everything stopped.

While the immediate crisis took top priority, the Board was unable to deliver the Strategic Plan as intended. The severe impact of COVID-19 rendered a significant portion of the work we had completed as no longer viable.

As the sector begins to reopen and rebuild, the Board is striving to publish the Strategic Plan before the end of the 2021. At this time, the Strategic Plan prioritizes four main areas of CITT/ICTS’s operations, with clear goals and measurable milestones for each:

  1. Communications
  2. Professional Development
  3. Engaging with Members and Recognizing Excellence
  4. Best Practices

It is important to recognize that this draft still requires additional work, mostly stemming from the impacts and changes experienced over the last 17 months. As a result of altered priorities, some of the milestones may have already been met, or may be further away than originally anticipated. The Strategic Plan is not yet complete and we need your help to finish the development of the CITT/ICTS Strategic Plan, which will set the vision and goals for the next 5 years.

Please take a moment to read and consider the draft Strategic Plan (.pdf)

On behalf of the Board of Directors of CITT/ICTS,

Matt Frankish
CITT/ICTS President


Dear members,
Over the course of the past 2 years, the CITT/ICTS board of directors has been working on drafting the organization’s first strategic plan. This document, will map the future of CITT/ICTS in the upcoming years. Thanks to your feedbacks and comments, the Board, with the help of consultants, reviewed, revisited and redefined the core values, the mission and the vision of the CITT/ICTS. We take pride in the organization's accomplishments over the past 20 years and welcome with enthusiasm the new paths ahead of us.
This is our CITT/ICTS and we want you to be part of it.
I would like to thank the board members, past and present, and the national coordinator that worked on this document and acknowledge the collaboration of our consultants Sandra Thompson and Cheryl Ewing who assisted us with this endeavour.
The summary report is available for downloading on our website CITT/ICTS Strategic Plan 2012-2015 (.pdf)
Norberts J. Muncs
CITT/ICTS President 2011-2014