This is a Temporary, Full-time position.Category: Technical
The Lead Hand will work a flexible, as-required schedule and is responsible for: setup, operation and storage of a wide range of staging, furniture, lighting and audio-visual equipment throughout Hart House to support a diverse event model for internal and external clients; preventative maintenance of staging and audio-visual equipment; building and supporting ongoing client and vendor relations; supervising and training of casual student staff; providing recommendations on new purchases and upgrades; and keeps abreast of best practices and changing technology.
Supervise the setup of all furniture, staging and audio visual equipment for all events
Ensure that all events are executed according to the direction described in the event plan. Ensure that each event meets customer expectations.
Act as a liaison, on behalf of the Events department and Hart House, with the organizer of the event. Respond to any Staging or AV requests or concerns as required by the client. Responsible for making decisions during the course of an event where the organizer may require items or a change of direction from the original event plan.
In coordination with other Hart House staff resolve customer complaints during an event
Maintain inventory of all equipment, furnishings, and staging gear.
Responsible to the proper and safe storage of all equipment, furnishings and staging and for the general up keep and organization of the storage areas.
Setup of equipment and staging as needed.
Provides ongoing training for part-time casual staff on the use of the various systems and equipment.
Ensures that established standards are maintained and reviews the work of the part-time casual staff on an ongoing basis.
Ensure that all rooms including common rooms are set appropriately at all times.
In the absence of the Supervisor, Staging and AV Services, assumes responsibility for the operations of the Staging and AV Services unit and supervision of all casual employees.
Attend and participate in weekly departmental function meetings.
Ensure compliance with health & safety policies.
A minimum two year college diploma or certificate in a related field
Minimum two years’ experience providing a variety of staging and audio visual services in an event venue. environment. Proven supervisory experience and customer service skills necessary. Experience working with post-secondary student populations an asset.
HOW TO APPLY
Qualified candidates should send a cover letter and resume to Ira Cohen, Supervisor - Audio Visual and Staging at by August 25, 2017
Hart House has been recognized as the University of Toronto’s centre for education outside the classroom since it first opened its doors in 1919. Since then, although the world around it has changed dramatically, Hart House has been a place where students—as well as faculty, staff, alumni and members of the broader community—come together, across their differences, in common pursuit of what the House’s founders termed “high endeavour.”
Hart House still serves the highest interests of the university and its students by offering them a place where the pressures of expectations transform into the delight of discovery. Through creative engagement with the arts and culture, debates and dialogue, recreation and wellness, or community-engaged learning, Hart House provides University of Toronto students with the opportunity to develop their professional skills, to navigate different ideas and perspectives, and to connect to causes and purposes greater than themselves.