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Job Board/Babillard d'emplois > Audience and Client Realtions Co-ordinator - Canada's National Ballet School

Audience and Client Realtions Co-ordinator - Canada's National Ballet School

This is a Temporary, Full-time position.

Category: Other
Province: Toronto, Ontario
Position: Audience and Client Realtions Co-ordinator
Deadline: October 31, 2014
Posted: October 20, 2014

Job Description / Duties

This is a one year full time contract position. Reporting to the Production and Theatre Operations Manager, you will be responsible for overseeing the co-ordination of ticket sales for all internal NBS events and overseeing Front of House operations for all events in the Betty Oliphant Theatre. As Rentals Administrator, you will be responsible for the full-cycle administration of the facility rental function from initial point of contact to invoicing clients.
Major Duties and Responsibilities:
 1st contact for prospective rental inquiries - conducts venue site tours with prospective rental clients
 Drafts contract agreements for facility use clients. Secures deposit/insurance certificates, where applicable
 Handles all contract logistics and service orders and responds to RFPs
 Acts as rental agreement client relationship liaison onsite during events or sends an appropriate delegate – this may require flexible hours to be available for evening and weekend events
 Manages all aspects of the Front of House department by recruiting, training, scheduling & training all FOH employees; Generating show/event notes; Keeps updated training and evacuation manual; Manages public relations issues which occur at the theatre during a performance
 Co-ordinates ticket sales and reporting for internal events; responsible for Box Office for internal NBS events
 Tracks audience attendance for patron safety, NBS Grant Applications and further development opportunities
 Responds to online, telephone and onsite inquiries for theatre, studio, facility rentals, in a timely manner

Qualifications / Required Skills

 2 years of experience in Front of House and Box Office supervisory role and/or a minimum of three years hands on experience as a Rental Co-ordinator
 Post-Secondary education in Theatre and/or in Facility Management, Business, or Hospitality and/or equivalent experience
 Extensive knowledge of MS Office including Outlook, Word, Excel, Event Pro, E-Register, Raiser’s Edge
 Superior customer service skills with strong time management and organizational skills
 Excellent communication and interpersonal skills; demonstrated leadership experience
 Certifications in First Aid and Smart Serve would be assets
 Ability to successfully manage competing tasks and priorities in a high energy environment

Additional Information

Successful candidates must supply Canada’s National Ballet School with a Police Reference Check in accordance with the School’s Child Abuse/Sexual Abuse Prevention Policy; this will be coordinated through the Human Resources Department of NBS.

Consideration of applications will begin immediately and continue until the position is filled.
NBS thanks all candidates for their interest; however, only those selected for interviews will be contacted.


Contact Information

Qualified applicants should send their resumes to careers@nbs-enb.ca including “Audience & Client Relations Co-ordinator/Rentals Administrator - 2014” in the subject line of your email by October 31, 2014*. We’re looking forward to hearing from you!

Employer Profile

Since its founding in 1959, Canada’s National Ballet School (NBS) has garnered the highest international acclaim for excellence in the training of dance professionals. NBS graduates dance in major companies around the world, and include some of the world’s finest choreographers and artistic directors. In addition to its core professional ballet program which includes residence and academic education for students in Grades 6 through 12, and intensive dance training for post-secondary students, NBS has an esteemed teacher training program and part-time classes for both young dancers and adults.

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404-4529 rue Clark St. Montréal, Québec Canada H2T 2T3
Telephone: 514 504-9998 Toll free (Canada): 1 888 271-3383 Fax: 514 504-9997