This is a Temporary, Full-time position.Category: Other
This is a one year full time contract position. Reporting to the Production and Theatre Operations Manager, you will be responsible for overseeing the co-ordination of ticket sales for all internal NBS events and overseeing Front of House operations for all events in the Betty Oliphant Theatre. As Rentals Administrator, you will be responsible for the full-cycle administration of the facility rental function from initial point of contact to invoicing clients.
Major Duties and Responsibilities:
1st contact for prospective rental inquiries - conducts venue site tours with prospective rental clients
Drafts contract agreements for facility use clients. Secures deposit/insurance certificates, where applicable
Handles all contract logistics and service orders and responds to RFPs
Acts as rental agreement client relationship liaison onsite during events or sends an appropriate delegate – this may require flexible hours to be available for evening and weekend events
Manages all aspects of the Front of House department by recruiting, training, scheduling & training all FOH employees; Generating show/event notes; Keeps updated training and evacuation manual; Manages public relations issues which occur at the theatre during a performance
Co-ordinates ticket sales and reporting for internal events; responsible for Box Office for internal NBS events
Tracks audience attendance for patron safety, NBS Grant Applications and further development opportunities
Responds to online, telephone and onsite inquiries for theatre, studio, facility rentals, in a timely manner
2 years of experience in Front of House and Box Office supervisory role and/or a minimum of three years hands on experience as a Rental Co-ordinator
Post-Secondary education in Theatre and/or in Facility Management, Business, or Hospitality and/or equivalent experience
Extensive knowledge of MS Office including Outlook, Word, Excel, Event Pro, E-Register, Raiser’s Edge
Superior customer service skills with strong time management and organizational skills
Excellent communication and interpersonal skills; demonstrated leadership experience
Certifications in First Aid and Smart Serve would be assets
Ability to successfully manage competing tasks and priorities in a high energy environment
Successful candidates must supply Canada’s National Ballet School with a Police Reference Check in accordance with the School’s Child Abuse/Sexual Abuse Prevention Policy; this will be coordinated through the Human Resources Department of NBS.
Consideration of applications will begin immediately and continue until the position is filled.
NBS thanks all candidates for their interest; however, only those selected for interviews will be contacted.
Qualified applicants should send their resumes to firstname.lastname@example.org including “Audience & Client Relations Co-ordinator/Rentals Administrator - 2014” in the subject line of your email by October 31, 2014*. We’re looking forward to hearing from you!
Since its founding in 1959, Canada’s National Ballet School (NBS) has garnered the highest international acclaim for excellence in the training of dance professionals. NBS graduates dance in major companies around the world, and include some of the world’s finest choreographers and artistic directors. In addition to its core professional ballet program which includes residence and academic education for students in Grades 6 through 12, and intensive dance training for post-secondary students, NBS has an esteemed teacher training program and part-time classes for both young dancers and adults.