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Theatre and Facility Manager - cSPACE Projects

This is a Permanent, Full-time position.

Category: Management
Province: Calgary, Alberta
Position: Theatre and Facility Manager
Deadline: January 20, 2020
Posted: January 14, 2020

Job Description / Duties

Position Summary

cSPACE is seeking an experienced, well-organized and passionate manager to oversee facility operations of the cSPACE King Edward Arts hub and Studio Theatre while providing effective management in accordance with regulatory requirements, health and safety standards, industry codes and cSPACE’s core values and mission.

The theatre and facility manager will provide oversight of back and front of house operations, leasing and contract administration, information technology, venue rentals, enhancement projects, and overall management of the facility and theatre maintenance for tenant and external client use. The theatre and facility manager will demonstrate effective management expertise to ensure smooth operations and coordinate effectively between building’s artists, staff, community members and external clients.

As cSPACE is a creative space development enterprise, experience related to project management and facility development are an asset.

RESPONSIBILITIES

Facility Management:
Responsibility includes overseeing operations of the cSPACE King Edward Arts hub facility including the renovated historic building complete with tenant, meeting and event spaces, and the broader exterior site and park spaces.
• Oversees general maintenance of site and facility including venue and leased tenant spaces
• Monitors and schedules the rental of venue in order to maximize revenue and space utilization
• Oversees all rentals including liaising with renters, creating and maintaining contracts, invoicing and receiving payments, and organizes support staff as necessary
• Ensure compliance with all Municipal, Provincial and Federal regulatory requirements and compliance with health and safety standards and industry codes
• Establishes and maintains policies and procedures for a safe facility environment for staff, tenants and patrons
• Develop and implement a facility management program including preventative maintenance and life-cycle requirements for building and equipment
• Conduct and document regular facilities inspections to ensure facility upkeep
• Supervise maintenance and repair, refurbishment and renovations of facilities and equipment
• Manage facility services such as office management, security, cleaning, catering, waste disposal, snow removal, lawn care and parking
• Obtain quotes and tenders from vendors and suppliers
• Calculate and compare costs for goods and services, and negotiate contracts to optimize delivery
and cost saving
• Coordinate and monitor activities of contract suppliers, contractor and vendor relationships
• Manage and review service contracts to ensure facility needs are being met
• Advise on and monitor energy efficiency and onsite renewable power generation
• Prepare and track facility budget and monitor expenses and payments
• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
• Oversee purchasing, management and maintenance of IT infrastructure
• Ensure security of the facility and maintenance of access control and security infrastructure
• Respond to facility and equipment alarms and system failures
• Provide prompt response to requests and issues from facility occupants

Theatre Management:
Responsibility includes overseeing operations and bringing technical expertise to the cSPACE King Edward Studio Theatre. Together with the Event Coordinator, reviews technical event needs and assists with and monitors hiring, training and scheduling of work hours for part-time staff. Serves as the principal liaison to rental users of the Studio Theatre and together with the Event Coordinator and Studio Technician, advances all front of house and technical aspects of event bookings via phone or e- mail communication in addition to site visits as required.

• Oversee day-to-day operations of the Studio Theatre and work to build revenue potential
• Establishes and maintains policies and procedures for a safe theatre environment for staff, volunteers and patrons
• Develops and ensures compliance with theatre safety policies and City, Province and Federal licensing requirements, occupancy loads, fire regulations and Occupational Health and Safety Act
• Develops and manages annual department budgets
• Supervises set-up of all lighting, sound, risers and platform, etc., and other special production requirements for all events, performances and rehearsals
• Maintains inventory of all stage and production equipment
• Negotiates with product vendors for purchase or rental of production and stage equipment
• Oversees and maintains appropriate inventory, supplies and equipment by creating and implementing an inventory control system
• Maintains proper records of events and maintenance
• Manages all maintenance, capital improvement and restoration projects
• Oversees all theatre rentals including liaising with renters, creating and maintaining contracts, invoicing and receiving payments, and organizes technical staff as necessary
• Responsible for liaising with clients and ensuring they are properly supported and oriented upon their arrival
• Other duties and responsibilities may be added at the President & CEO’s discretion

Staff Management:
The Theatre and Facility Manager will act as a senior manager and will be responsible for working with the President and CEO to monitor the staffing structure so that it delivers the objectives of cSPACE King Edward. Theatre and Facility Manager supervises the Facility Administrator, Events Coordinator, Studio Technician, Theatre Technicians, Event Support Staff and Building Supervisor. Responsibilities may include but are not limited to:
• Ensuring all staff are effectively engaged in delivering the art hub’s programmes of activity
• Taking overall responsibility for the regular implementation of training, appraisal and staff development programmes
• Provides leadership, training and mentorship to staff for continuous improvement in operations, maintenance, security, health and safety, and other areas as required
• Oversees regular meetings and communications structure to ensure clear and efficient dialogue between staff
• Hires, schedules, and supervises event support staff and any additional technical crew required for Studio Theatre and facility
• Ensures that a record of hours worked and cheque requisitions for any hired crew are submitted
• Ensure efficient utilization of event support and facility maintenance staff
• interviewing, hiring, and training employees and planning and directing employee work
• appraising employee performance, supporting, mentoring and disciplining staff in any responsibilities
• resolving staff, tenant, client and patron concern and complaints

The Theatre and Facility Manager carries out supervisory responsibilities in accordance with cSPACE policies and procedures and applicable laws.

Qualifications / Required Skills

The ideal candidate will be a passionate arts champion, well-organized and experienced with facility operations, demonstrate effective management expertise and coordination between artistic, administrative and production staff and clients to ensure smooth operations, and be an ambassador to the creative constituents and community cSPACE supports. As cSPACE is a creative space development enterprise, additional capacity related to project management and facility development are an asset.

Experience:
• Post-secondary degree or diploma in a related field, or equivalent in experience
• Minimum 5 years’ experience in building operations & maintenance, and/or construction field
• Minimum 5 years’ of production management and/or technical theatre experience
• Practical experience with commercial and industrial heating, air conditioning, ventilation, plumbing and electrical
• Ability to interpret facilities infrastructure, mechanical & electrical drawings and specifications
• Intermediate knowledge of Alberta Building Code, Alberta Fire Code, Occupational Health & Safety Act, Canadian Safety Association (CSA) and Electrical Safety Authority (ESA)
• Experience in managing operations and maintenance teams consisting of skilled trades including electricians, building operators, and general maintenance workers
• Five or more years senior nonprofit arts management experience
• Solid, hands-on, budget management skills, including budget preparation, analysis, decisionmaking and reporting
• Strong organizational abilities including planning, developing, delegating, facilitating and reporting
• Excellent customer service, communication, human relations and team building skills
• Familiarity with ETC Ion lighting board, sound & AV operations, basic rigging, first aid and PAL certification would be considered an asset.
• Working knowledge of principles and practices of project management
• Working knowledge of principles and practices of business administration
• Working knowledge of financial principles and practices
• Working knowledge of human resource management principles and practices
• Working knowledge of electrical and mechanical systems
• Working knowledge of procurement and contracts
• Sound knowledge of health, safety and environmental regulations
• Solid computer and systems knowledge including Microsoft Office, Autocadd/Vectorworks, BMS systems

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, walk and climb or balance. The employee is occasionally required to stoop, kneel or crouch. The employee will occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee will regularly use the telephone, computer, and a headset.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee may be subject to some atmospheric conditions such as fumes, odor, dust, etc. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate, but is occasionally loud.

Personal Skills:
• Ability to champion cSPACE’s vision and values to staff, clients, and community
• Transparent and high integrity leadership
• Strong written and oral communication skills
• Ability to interface and engage diverse volunteer and patron groups
• Demonstrated ability to oversee and collaborate with staff
• Strong public speaking ability

Additional Information

Employer Profile:
cSPACE Projects is a social-purpose organization, established to develop a portfolio of facilities to support artists, creative nonprofits and entrepreneurs in Calgary. Our mission is to provide the conditions that diverse communities of creatives need to remain vital, sustainable and innovative while generating dividends for Calgarians across the city. More broadly, our mission is to connect creative people and ideas through places that ignite community, collaboration and change.

For more information about cSPACE Projects, please visit cspacekingedward.com.

Salary: $65,000 - $80,000 annually commensurate with experience We offer a competitive, market-rate salary and benefits package (including health and dental insurance, vacation time, etc.).

Contact Information

To apply please email, in PDF format only, a current CV with cover letter outlining your qualifications for the position and salary expectations, along with two professional references to: deeter.schurig@cspaceprojects.com

This is a full-time, salaried position and the intended start date is February - March 2020. cSPACE offers a positive, high-energy work environment, and is an equal opportunity employer. We thank all who apply, however only those selected for an interview will be contacted.

This position will remain open until a suitable candidate is found.

Employer Profile

cSPACE Projects is pleased to invite applications for the position of theatre and facility manager. We are looking for an experienced, well-organized and innovative individual who will manage operations of our cSPACE King Edward arts hub, bring technical expertise to the Studio Theatre, and collaborate with our cSPACE team to support our ambitions for creative change in the community.

cSPACE Projects is a social-purpose organization, established to develop a portfolio of facilities to support artists, creative non-profits and entrepreneurs in Calgary. Our mission is to provide the conditions that diverse communities of creatives need to remain vital, sustainable and innovative while generating dividends for Calgarians across the city. More broadly, our mission is to connect creative people and ideas through places that ignite community, collaboration and change.

To achieve this mission, our purpose is:

To develop inspiring shared spaces that transform the way creative people collaborate.
To build vibrant communities where art, culture and creativity are expressed powerfully through place.
To cultivate a successful creative enterprise by magnifying the impact of their ideas.
cSPACE King Edward is our flagship project, a multi-disciplinary arts and community hub in the community of South Calgary.

The 50,000-sq.-ft. multi-tenant facility is home to small and medium-sized non-profit organizations active in the arts and community sectors as tenants, each with their own staff, members, audiences and constituents. Artists also reside as tenants within the facility creating in disciplines such as photography, filmmaking, illustration/graphic design, painting, print-making, jewellery, mixed-media, fashion, costume-making, and sculpture. A co-working space provides short-term flexible space for members who use shared desks on a monthly and daily basis.

In addition to supporting these varied tenant uses, cSPACE King Edward includes highly adaptable event, performance, rehearsal, and meeting spaces. A Studio Theatre supports bookings for theatre, music, cinema and dance presentation or rehearsal and event uses. Public art in common areas and exhibition spaces throughout the facility and grounds provide spaces for artistic events to occur while supporting a vibrant place for the community to gather.

Position Type: Permanent full-time
Location: cSPACE King Edward (1721 29th Ave. SW)