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Job Description / Duties

The Sales Manager will be responsible for: developing & maintaining a healthy sales pipeline along with managing all aspects of the account planning and growth strategy. Working in conjunction with all areas of the organization, the Sales Manager will follow and execute the established sales process with a focus on retention and growth of an existing book of business.

Reporting to the Director of Sales, the Sales Manager will spend time in the office/warehouse, tele-commuting, and at events. This position comprises an average 40-hour workweek with the expectation that flexible hours and overtime will occur.

Key Duties

Sales & Account Management
• Practice active account management, facilitating the retention and growth of existing core business
• Active engagement with assigned Production Managers to generate a successful solution (quote) for the client in line with their budget
• Prepare sales presentations, proposals/quotes in a timely manner
• Work with Director of Sales to build account plans for key and strategic accounts
• Plan and execute Quarterly Business Reviews (QBR) with key and strategic accounts
• Regularly scheduled touch calls with all active contacts
• Log all sales activites (Discovery calls, Re-solicitation calls, Proposal review calls, Meetings & Tasks) in Salesforce
• Build and maintain strong client relationships producing a feeling of “family”
• Participate in developing individual annual sales growth targets and develop plans to achieve target
• Run post event RECON meetings to identify our clients’ goals and develop clear next steps
• Responsible for all financial aspects of events including uncovering client budget, profit margin, on-site additions and post event financial reconciliation
• Ensure all steps of the sales process are completed for all transactions

Business Development
• Develop and maintain an ongoing list of accounts and contacts for growth activities and log them in Salesforce
• Embody the Bespoke Audio Visual brand by upholding and accurately representing corporate values in all business interactions
• Actively engage with clients and the live events industry at conferences/tradeshows and social events
• Collaborate with Director of Sales to identify opportunities for growth within existing accounts
• Build and maintain an active referral network
 
Professional Development
• Participate in ongoing sales training and skills reinforcement
• Regularly engage with other personal, professional and live event production skill development opportunities (eg: CAD courses, reading event production publications, podcasts, online courses)

Qualifications / Required Skills

Job Requirements
• 3+ years experience in a sales/account management role
• Experience with curating and developing accounts
• Possess Superior: organizational skills, time management skills, active listening skills
• Technical needs: Salesforce, Microsoft Suite, Outlook, Zoom
• Intellievent – is considered an asset
• Production Management experience – is considered an asset
• Sandler Sales Training – is considered an asset
• Strong command of the english language written and verbal
• Bilingual – is considered an asset

Additional Terms
Reports To: Director of Sales

Other duties as necessary may be required and are expected from the position within reason. All percentages of Key Duties subject to alteration as necessary.

Additional Information

Working Conditions
• Travel required
• Combination of office/work from home

Compensation
On target earnings (OTE) $110,000 comprised of:
• Base Salary
• Commission Plan

Benefits
• 3 Weeks Paid Vacation
• Employer Paid Group Benefits: Health, Wellness, Dental
• Registered Retirement Savings Plan (RRSP) and Employer Matching
• Enrollment in company bonus plan
• Technology including laptop and company cellphone
• Flexible Work Arrangements

In case you need more convincing, we also offer:

Growth and opportunity – We know salary is important, but perks such as professional development and skill development is the Bespoke Audio Visual way! You will be surrounded by the best of the best, there is no better team to learn from!

Sense of Community – We are a team that believes in integration on-site and off-site. We like getting to know each other outside of our workplace through social activities and more!

Fulfillment – The average person will spend 90,000 hours at work! We these hours to make a difference and offer meaningful work.

Job Satisfaction – A humble brag, but people love working here!

Work and Life Balance – Flexible working arrangements, make your office anywhere!

Creativity – Permission to play and turning ideas into reality.

Fun – All work and no play does not fit our mold. Just ask us about our basketball net in our warehouse!

Bespoke Audio Visual welcomes applications from minority groups and people with disabilities. We are committed to creating a more equitable, inclusive and diverse company and strongly encourage applicants of all genders, ages, abilities and life experiences to apply. Upon request, accommodation supports are available for candidates taking part in all aspects of the recruiting process.

This position is open to internal and external applications. We thank you for applying but only those selected for an interview will be contacted.

Salary: $50,000 to $110,000 inclusive of base salary and commission plan

Contact Information

All qualified and interested candidates can apply with their resume to careers@bespokeav.ca with the subject line "Resume in Application for Sales Manager position."

Please check out our website for additional information and more opportunities at https://bespokeav.ca.

Employer Profile

ABOUT US:
Bespoke Audio Visual is a full-service audio, visual equipment rental, and event staging company. We specialize in technical event design, production management, and technical production. Bespoke is an approach. It draws on the unique nature of every event and our desire to customize the approach specifically for our clients.

WHO WE ARE:
We believe in challenging the expected and bringing new ideas to everything we do. We exist to always do things differently. With over 60 inspired people at Bespoke Audio Visual, our collective experiences range from high-school graduates to those with academia, all with an underlying philosophy of “I want to do great, be great and make a difference.” We do this by asking great questions with genuine curiosity and total transparency of our process and thinking. It’s just one of many reasons why our company is the special place it is.