Search CITT/ICTS

Job Description / Duties

Reporting to the Production Manager, the Production Supervisor is responsible for overseeing the day-to-day technical operations of the FirstOntario Performing Arts Centre (PAC) including the efficient and effective delivery of production needs and theatrical services to both PAC Presenting series and rental clients.
The Production Supervisor will ensure that daily production operations run smoothly by effectively supervising, advancing, organizing, planning, and overseeing the technical work activities required to guarantee production quality and an unparalleled client experience that supports the PAC’s operating policies, procedures, and objectives.

To be successful in this role, the Production Supervisor is required to be collaborative and open to new
challenges while ensuring that the presentation on stage is given the care required to exceed audience and
client expectations.

KEY RESPONSIBILITIES:
Production Operations
• Support a service culture within the operations department that fosters technical quality and collaborative
production by consistently conveying performance expectations and modeling the organization’s values.
• Effectively communicate and liaise with clients, artists, and tour managers to ensure that their technical
needs are met and advanced as required.
• Assist clients, artists, and tour managers with the facilitation of required technical equipment, staffing and
project materials.
• Ensure that all performance related equipment and props have been safely installed, secured, and
operated and that all sets, riggings, and theatrical tools are used as intended
• Adhere to production schedules and budgets and ensure that deadlines are met.
• Ensure compliance with all relevant government legislation and regulations in addition to the IATSE
collective agreement.
• Assist in the ongoing maintenance of technical equipment making certain all theatrical tools, devices
and/or instruments are kept in good working order.
• Consistently deliver professional and reliable production services to PAC clients and stakeholders, both
within and outside of the company, to ensure exceptional customer experiences.
• Set up meetings and provide tours to existing and potential clients.
• Track and manage expenses ensuring we capture all revenue potential and allocate costs accordingly.
Supervision, Support and Collaboration
• Provide support, guidance and advice to PAC stakeholders on best practices in the technical areas of
production operations.
• Supervise the work of production team (i.e., IATSE crew and film techs), ensuring compliance with PAC
policies and procedures.
• Proactively evaluate the performance of technical team members ensuring all employment decisions are
made in collaboration with the Production Manager.
• Perform workplace inspections and actively support a safety culture by observing all safety guidelines and
ensuring production team is aware of hazards and are trained in the appropriate use of all equipment.
• Assist the appropriate positions with administrative duties related to show expenses, reports on
performance and progress.
• Identify issues in efficiency with labour and other resources and suggest improvements.

Qualifications / Required Skills

• Three (3) or more years’ experience providing production services for a professional performing arts
centre or similar live entertainment venue, required.
• Demonstrated previous experience in a supervisory or managerial production-related position.
• Diploma in theatrical or sound production, events management, or a related discipline, preferred.
• Working at Heights/ Fall Protection certificate required.
• Current First Aid CPR certificate required.
• Theatre and production experience, an asset.
• Previous experience working in a unionized environment considered an asset.
• In accordance with the FirstOntario Performing Arts Centre’s Mandatory Vaccination Policy, proof of all required doses of a COVID-19 vaccine approved by Canada are required.

Additional Information

KEY CANDIDATE COMPETENCIES:
• Strong communication and organization skills.
• Practical working knowledge of the theatre environments.
• Strong knowledge and understanding of various production technologies and software applications (i.e., lighting design software, digital sound, and lighting consoles, etc.)
• Ability to effectively supervise, coach and evaluate the performance of others.
• Ability to work independently and collaboratively as part of a team with little supervision.
• Excellent interpersonal and customer care service skills.
• Ability to liaison with key internal and external stakeholders and build strong working relationships.
• Flexibility and willingness to adapt as business demands.
• Ability to multitask and maintain great attention to detail.
• Willingness to assume other duties and responsibilities as needed.
WORKING CONDITIONS
• Fast-paced, high pressure environment.
• Availability and willingness to work evenings, weekends and long days, as required.

Salary: $54,000-$64,000 per year

Contact Information

If you think your experience and career aspirations are aligned with this opportunity – please send your cover letter and resume to hiring@firstontariopac.ca.

This posting will close on Thursday July 21st at 11:59pm.

Employer Profile

Opening our doors in 2015, the FirstOntario Performing Arts Centre (the PAC) is a 95,000 square foot arts and culture hub located in downtown St. Catharines, Ontario, serving the Niagara region. The centre features 4 separate venues under one roof as well as an outdoor performance space, and is supported by a team of 25 full-time, and 40 part-time staff and over 100 volunteers. Events showcase music, dance, theatre, film, comedy, speakers, meetings and community gatherings, ranging from 200-800-person capacity. Built as part of a downtown revitalization and cultural renaissance plan, the PAC has become a home to local arts groups and organizations throughout the Niagara region. The PAC is also in a rich, long-term programmatic and operating partnership with Brock University.

The PAC provides a platform to share the artist’s unique voice, showcasing diverse stories, history and lived experiences. We believe that healthy communities are built through arts and cultural engagement and that our individual and collective identities are shaped through the stories told. We engage audiences across the Niagara region and beyond by showcasing local, national and international artists, engage youth through school programming and work with social service organizations to remove barriers for under-served community members to experience the arts. Our community partnerships are built with Equity, Diversity, Inclusion at the forefront: partnerships with Brock University and various community organizations support work with local Indigenous, Black, Racialized and 2SLQBTQQIA+ artists.

Our mandate includes being a presenter and curator of live performing arts, film and entertainment, an economic driver for our City and region, and providing a vital support network for Niagara artists and arts organizations.