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Job Description / Duties

Reporting to the Associate Director, Facilities Management, this position plays a critical role in ensuring clients have an exceptional experience when renting our facilities. Success requires effective leadership and development of colleague and vendor/partner relationships, as well as unionized staff management.

This is an in-person position, with limited ability to work remotely and will require some evening and weekend shifts.

KEY RESPONSIBILITIES
- Ensure that service excellence is delivered at all client-facing touch points within the Facilities Management areas.
- Provide production expertise in the management of theatrical infrastructure and operations throughout the COC’s facilities.
- Provide production expertise and guidance to client in the use of the infrastructure and unionized staff.
- Ensure that all government guidelines, bylaws etc., related to health and safety, work place safety are followed, as well as ensure brand and financial risk for the organization are minimized.
- Support the Facility Management team with ensuring that all physical components of the building are maintained to the highest level with respect to fit and finish, by communicating any deficiencies.
- Support major tenants’ production requirements.
- Supervision and leadership of the house crews.

Qualifications / Required Skills

The ideal candidate has a minimum of three (3) to five (5) years’ experience in a similar leadership capacity, preferably within the performing arts, venue or events field, combined with a degree or diploma. Preference will be given to those candidates with management of unionized staff experience.

Successful candidates will need to demonstrate:
- The ability to model and develop professional, positive, courteous, and effective relationships with peers, partners, and our patrons/clientele, as well as a business approach to prioritize integrity.
- A curious nature combined with a desire for excellence.
- Top-level written and oral communications skills, combined with the ability to present to and influence various stakeholders.
- Exceptional leadership, intrapersonal, and colleague development skills.
- The ability to listen, process, and reinterpret pertinent information and communicate effectively, combined with problem solving and prioritizing skills.
- Strong drafting skills, and proficiency with either AutoCAD or Vectorworks
- Superior time and organizational skills, with the ability to balance high-level attention to detail with the need to manage on a larger scale.
- Knowledge of stage craft, lighting, sound, and video along with best practices in Live Entertainment
- Strong understanding of the Occupational Health and Safety Act and related regulations
- Affinity to work in a diverse, inclusive, and artistic environment.
- Proficiency with computers and Microsoft Office 365, Word and Excel.

Additional Information

The Four Seasons Centre for the Performing Arts is a 2000-seat performance venue in the heart of downtown Toronto. The Four Seasons Centre is the home of the Canadian Opera Company and the performance venue of The National Ballet of Canada, and hosts a variety of other events including galas, meetings, corporate functions, film screenings, and social events.

This leadership role within the Canadian Opera Company offers several key attributes:
- Competitive salary and vacation package
- Opportunity to work within a progressive, inclusive, and welcoming arts organization
- Employee Assistance Program
- Extended healthcare coverage
- RRSP contribution plan after one year of service

Salary: $52,000 - $56,000

Contact Information

melyndaj@coc.ca

Employer Profile

As Canada's largest opera company, the COC deeply values equity and diversity across all levels of the organization and believes in fostering an inclusive, discrimination-free environment that fully supports our team’s personal and collective success. We are committed to building a workforce that reflects our community, our city, and our country and, in turn, the COC welcomes applicants from all backgrounds and abilities who share and embrace these values of anti-racism and inclusion.

The COC is committed to providing accommodations for people with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.