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Job Description / Duties

JOB DESCRIPTION
May 1 – June 23, 2023 (8 Weeks) with the potential for extension
Temporary, Full Time (Canada Summer Jobs)

Under the supervision of the Director of Marketing & Communications, the Marketing Assistant will be a key member in planning, implementing, and reporting on summer marketing campaigns and audience engagement activities. With weekly mentorship provided by the Director of Marketing & Communications, they will provide inter-department support for social media, graphic design, video editing, and website content updates, enhancing the audience and patron journey experience to increase audience acquisition, customer retention, and community relationships. With additional mentorship of colleagues in the Development, Artistic, and Production Department, this position offers the opportunity to gain hands on experience with front-line patron engagement, digital marketing, and visual communication, as well as the chance to participate in summer strategy development of fall and winter audience programs.

PRIMARY RESPONSIBILITIES
With the support of the Director of Marketing & Communication, the Marketing Assistant will:
• Develop, maintain, and implement social media content calendar for summer activities
• Support all departments in the preparation, branding, and delivery of communication materials including but not limited to mail cards, letters, banners and signage, business cards, merchandise, and presentations
• Maintain Pacific Opera’s website and social media channels (Meta, Twitter, LinkedIn)
• Assist on front-end audience interaction with online forms, RSVPS, and payments.
• Act as onsite ambassador at certain community events, helping facilitate the patron experience and communicate feedback and learning to team
• Actively participate in all marketing, communication, patron services, and box office meetings
• Maintain positive communications with staff, vendors, patrons, and external customers

Qualifications / Required Skills

• Experience in customer service
• Positive attitude and self-motivated
• Ability to work collaboratively as part of a team, and independently on project based work
• Strong verbal and written communication skills
• Good interpersonal skills, and courteous with staff, vendors, and partners
• Keen curiosity and attention to detail
• Excellent organizational skills
• Experience with WordPress and InDesign necessary
• Aptitude for learning new technology and proficient with computer applications (Microsoft Office suite, Adobe Illustrator, Photoshop, Canva, and data/file management systems) an asset
• Ideal candidate will be familiar with the arts and have an interest in music
• Photography experience and a BC Driver’s license is an asset

Salary: $22.00 per hour, 35 hours per week for 8 weeks. The position will require some evening and weekend work and hours will vary depending on production schedule.

Contact Information

HOW TO APPLY
*To be an eligible applicant for a Canada Summer Jobs position, youth must:
• be between 15 and 30 years of age at the start of the employment;
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada

Please submit cover letter and resume electronically by April 24, 2023

Include in Subject Header: Marketing Assistant

Email to: Nicole Malcolm, Director of Marketing and Communications - jobs@pacificopera.ca

Applications will be reviewed as received, those being considered for an interview will be contacted.

Employer Profile

Pacific Opera Victoria is one of the most influential professional opera companies in Canada. Its inspired repertoire comprises original productions of classic favourites and lesser known works, as well as new commissions, co-productions, and collaborations with other companies and arts organizations across the country. From its home in the Baumann Centre, Pacific Opera Victoria creates significant career opportunities for creative and performing artists and curates opera in surprising ways – enticing newcomers and captivating loyal opera-goers.

Pacific Opera Victoria identifies Equity, Diversity, Inclusion and Reconciliation among its Core Values and encourages applications from candidates of diverse backgrounds.