Job Board/Babillard d'emplois > Front of House Supervisor - Centennial Theatre (AUXILIARY) - North Vancouver Recreation and Culture
This is a Seasonal, Part-time position.
Category: ManagementProvince: North Vancouver Recreation & Culture, British Columbia
Position: Front of House Supervisor - Centennial Theatre (AUXILIARY)
Deadline: November 12, 2021
Posted: October 27, 2021
Job Description / Duties
North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. We offer a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for a positive, enthusiastic and friendly individual to deliver memorable experiences to our customers at the Centennial Theatre.
WHY WORK FOR US?
You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.
GREAT CUSTOMER SERVICE
You will be delivering excellent front line customer service experiences by managing the front of house operations. You are courteous and effective with the public in providing information and assistance regarding our theatre programs, activities and community events. You are able to make sound judgement calls and are able to respond quickly, calmly and efficiently to a variety of situations. You enjoy working with a diverse group of people and embrace change and challenges.
ABOUT YOU
You are a team player committed to community. You will be responsible for coordinating Front of House services for Theatre shows and events as well as overseeing concession operations and staff supervision of concession Cashiers, Door Attendants and Ticket Takers. You are a strong communicator, and have leadership qualities. You are comfortable with tasks such as scheduling, training, ordering, and inventory management. You will participate with the team in providing excellent audience service and overall show experience by following all the safety rules.
Qualifications / Required Skills
QUALIFICATIONS AND REQUIREMENTS
LCB Serving It Right certification is required. First Aid certificate training is desirable. Previous customer service training and experience is preferred along with cash handling and some supervision experience. Availability to work days and evenings on weekdays and weekends. Valid Class 5 driver’s license.
All candidates are required to submit a Police Information Check and provide references as a requirement of the position.
This is an auxiliary position which may involve shift work including days, evenings and weekends with a possibility of extended shifts. Hours vary with show shifts.
Additional Information
Apply online at https://nvrc.peopleadmin.ca/postings/1369
Salary: The pay for this unionized position ranges between $27.43 - $32.23 per hour plus 12% in lieu of benefits.
Contact Information
Employer Profile
The North Vancouver Recreation & Culture Commission was established in 1970 as a partnership between the City of North Vancouver and the District of North Vancouver and we are proud to have served one of Canada's most active and healthy communities since 1970.
Our mission is to build healthy individuals, families and communities and we know that recreation and culture are vital to the overall health, wellness and creativity of our community. That's why we provide and facilitate quality municipal recreation and culture programs, services and events that enhance the quality of life for all North Vancouver residents.
We operate 10 Community Recreation Centres, the North Vancouver Tennis Centre and the North Shore’s largest performing arts theatre - Centennial Theatre. We also manage room and venue bookings for facilities, fields, and outdoor spaces across North Vancouver.