This is a Temporary, Full-time position.Category: Production
The Chief of, Production and Rental Services directs the resources and operation of the Theatres'/Centre's Rental and Production Services, including facilities and equipment, and manages staff and associated budgets while ensuring the services provided to theatre clients are done efficiently, effectively and safely. Coordinates the production activity and flow of information among artistic, administrative and production staff. Develops and oversees training programs specific to the live entertainment industry. Consults, inspects and approves all in-coming production components and is responsible for the planning, implementation and evaluation of production programs.
Management principles and theory
Project management skills
A working knowledge of the Ontario Building Code
Expert knowledge of health and safety and other legislation, including those specific to the live entertainment industry. Must have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.
Comprehensive knowledge of design and set construction
In depth knowledge of production administration and management, stage management, master carpentry, counterweight flying systems, lighting and audio systems, atmospheric systems, project management and procurement practices
Proficiency in Microsoft Office including Excel and in CADD design programs
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
Competencies & Skills
Understands and is aware of the political environment and the accountability principles related to it
Implements and reinforces processes to ensure clear linkages to vision, values and organizational strategies and to department/branch/team/ individual goals and across the organization
Provides inputs to strategic plans and programs taking into consideration Service
Excellence, sustainability, and cross-team impacts
Monitors and remains informed of current and future internal and external trends and makes recommendations to deliver client centric results
Supports and implements organizational plans to capitalize on opportunities and address challenges
Leads, motivates and supervises effectively in a complex, unionized work environment
Demonstrates Business Sense
Provides input to branch/division business decisions and makes effective operational decisions that impact both the short and long term direction/sustainability of the organization
Researches and analyzes issues, makes decisions, develops appropriate solutions and formulates recommendations
Applies sound financial and business sense in the input, development and implementation of all budgets, plans, services and processes
Manages concurrent, complex, and often highly sensitive projects, and brings projects to completion on time and within budget
Assesses and effectively manages financial and operational risks and resources for the team; takes calculated risks by using good judgment and applying previous work experience as input to decision making.
Builds Collaborative Relationships
Builds and maintains a strong network of internal and external contacts to achieve business goals
Persuades others; builds consensus through give and take; brings conflicting points of view to consensus, gains cooperation from others to obtain / share information and accomplish goals
Demonstrates a collaborative approach in working with others in delivering products and services; resolves and/or facilitates resolution of conflicts within the group, between related work groups, and/or between the group and other constituencies
Communicates effectively, receives and shares information within and across teams in a timely and transparent manner
Fosters a collaborative team environment among employees
Fosters Innovation and Change
Makes changes in response to the needs of the client and/or the situation; supports and explains the rationale for change and keeps the team informed
Integrates change effectively into the team/operational environment
Analyzes problems involving resources, scheduling, technical and other difficulties, and works with multi-disciplinary teams to develop realistic and innovative solutions
Facilitates effective brainstorming and encourages others to consider innovative alternatives and ideas for continuous improvement.
Fosters a supportive environment of trust, mutual respect and cooperation where employees feel they have a voice and successes are celebrated
Provides ongoing encouragement, assistance, constructive feedback, performance management, goal setting, recognition and career planning;
Recognizes and rewards employees for a positive behaviour
Empowers employees by delegating appropriate levels of authority
Ensures equitable distribution of routine and important tasks within the Team
Creates and maintains a workplace that is sensitive to equity and inclusion
Aware of how his/her actions impact the team
Spends time with employees to develop mutual trust
Consistently treats people with fairness and respect, is tactful and empathetic
Uses organizational skills and abilities to plan, initiate, organize and prioritize team work, and to deal effectively with multiple projects/demands, conflicting priorities, pressures and deadlines
Provides input to branch/division plans, and creates work unit plans with measurable goals that are cascaded down to the individual employee level
Demonstrates and encourages a results-focused culture through ongoing monitoring of plans; holds themselves and others accountable for achieving agreed upon commitments, deadlines and milestones; quickly mobilizes resources to address a problem
Empowers staff and effectively delegates work, laying out specific expectations and deliverables expected
Reinforces and monitors appropriate controls with regard to authorization of expenditures, payments, processes and use of corporate resources (i.e. equipment, vehicles, etc.)
Understands the business and ensures a timely and proactive response to provide quality service to meet and exceed diverse client needs and expectations
Reinforces how the contribution of each team member has an impact on service excellence, the need to use a client-centric focus, and to actively work to achieve client service standards
Collects and uses client feedback on an ongoing basis to make recommendations for continuous improvement
Keeps focused on the client when making decisions and taking actions; honours commitments, demonstrates effective client relations by reacting appropriately to client requests, concerns and complaints
Applies the principles of equity and inclusion in day to day service delivery
Education & Experience
Graduate of a three (3) year University degree specializing in Technical Theatre and Production or equivalent
Minimum six (6) years of demonstrated success in a similar position
Production Management, Lighting Design, Audio Design, Stage Management, Pyrotechnic Special Effects, Rigging Systems
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
Federally licensed to use Pyrotechnics Special Effects
The successful candidate will be required to complete a Criminal Record Check to the City of Ottawa’s satisfaction.
Designated – specific level of language proficiency:
French oral, reading required
English oral, reading, writing required
Candidates who do not meet language requirements will be required to participate in training.
Salary: Salary: $75,912.20 to $92,366.82 annually (2019 rates of pay)
Shenkman Arts Centre is a creative hub where artists and audiences meet to explore a diversity of arts through live performance, instruction, exhibits and special events. The centre is located in the east Ottawa community of Orléans and offers programs and services in both English and French.
We like to say this is “where art comes to life” because behind the doors of our two theatres, seven galleries and 17 studios – in the halls, lobbies and even on the walls – there is plenty of creativity stirring. The centre houses these activities within specialized spaces for hands-on instruction, creation and presentation of the visual, performing, literary and media arts and unique spaces for receptions and special events.
Operated by the City of Ottawa, this diversity of programs and activities is attributed to a unique collaboration with the centre’s Resident Arts Partners: Arts Network Ottawa, Gloucester Pottery School, MIFO (Mouvement d’implication francophone d’Orléans), Ottawa School of Art–Orléans Campus, and Ottawa School of Theatre. The centre is also home to Resident Company Tara Luz Danse and ARTicipate, a one-of-a-kind endowment fund that supports innovative programming at the centre.