Rechercher CITT/ICTS

Job Description / Duties

Reporting to the Guest Services Team Lead, the part time Senior Front of House position is responsible for all public areas of the theatre during an event. Duties include, but are not limited to training and supervising all Front of House Staff and Volunteers with an active role in the recruitment process. Acting Duty Manager; opening and closing public areas; handling Client and Patron inquiries; problem solving; maintaining a healthy and safe environment. This position involves standing and walking for long periods of time and moderate lifting. Hours of work will vary depending on the event schedule and the seasonal demands of the theatre. Applicants must be available days, afternoons and weekends and accept a work schedule that varies weekly.

Qualifications / Required Skills

Applicants must have successfully completed Grade 12 or the equivalent
A minimum of one (1) year experience in the customer service or tourism and hospitality field
Applicants will know and understand all Health and Safety Guidelines
Must have a valid Standard First Aid Certificate with Level C CPR
Certification in Smart Serve and Safe Food Handling is required
Knowledge of MS Office software and accurate data entry skills
Applicants will have the ability to work effectively as part of a team, can handle multiple priorities and be committed to professionalism with a strong emphasis on customer service and communication skills

Additional Information

Apply online at https://form.brantford.ca/HR/General-Application-Form?q1=2716 

Salary: $19.88 to $24.85

Contact Information

Sanderson Centre for the Performing Arts
88 Dalhousie Street,
Brantford, Ontario, N3T 2J2
PO Box 1762
Attention E Cox

Employer Profile

Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment. At the City of Brantford, we strive to reflect our values of Integrity, Collaboration, Continuous Improvement, Respect and Inclusion in everything we do. The City is committed to the professional development of our staff and invite you to come, grow with us!