This is a Permanent, Full-time position.Category: Management
Reporting to the Manager, Oakville Centre for the Performing Arts, this position is responsible for the supervision, planning and scheduling of all resources necessary to carry out all technical operations and administration of productions, including house presented and rental show and technical support to community events including the waterfront and library event. This position is also responsible for theatre equipment purchasing, service contracts and general maintenance of the Oakville Centre for Performing Arts.
What can I expect to do in this role?
As the Supervisor, Technical Services you will:
•supervise and oversee work carried out by all technical operations staff to ensure it is performed effectively and efficiently and in accordance with town or departmental standards, levels of service, specifications, policies, procedures and legislated requirements;
•select, motivate, train, manage and evaluate technical operations staff, and schedule work according to priorities; review employee performance on a regular basis and take corrective/disciplinary action, as required;
•track, report, record and document on finances and budgets for productions as well as small capital projects;
•respond to, investigate and follow up with inquiries/requests for service/complaints from the general public, residents, emergency services, other departments, senior management and members of council;
•assist Manager, Oakville Centre for the Performing Arts in the annual development of tender specifications, cost estimates and budgets for production activities;
•train and instruct new and existing workers to perform job functions properly and safely in accordance with safety guidelines for the performing arts industry;
•the candidate must be able to work flex time including evenings, weekends and holidays;
How do I qualify?
Ideally you have a diploma or degree in Theatre Production from a recognized institution or equivalent and you possess valid live performance rigging and pyro technician certifications. Your formal education is augmented by progressively responsible positions and practical experience in the performing arts/events/entertainment sector at a supervisory level that have resulted in outstanding leadership complemented by a highly developed understanding of municipal government and service delivery. You also have a working knowledge of all areas of technical production including lighting design, computerized lighting consoles, automated lighting, rigging, fly systems, audio, audio digital signal processing, carpentry, staging and stage management.
In addition, your experience demonstrates the following supervisor leadership competencies:
Strategic Thinking – innovating through analysis and ideas
•meeting the expectations and requirements of internal and external customers/residents; using feedback to improve services and acting with customer/residents in mind;
•translating unit direction into concrete activities, developing work plans with a thorough understanding of the functional area and communicating plans with clarity and commitment;
•seeking clarification and direction from and making effective recommendations to the manager, as required;
Engagement – mobilizing people, organizations, partners
•being approachable and able to build rapport well; a good listener, sensitive and patient;
•stepping up to conflicts, reading situations quickly to find common ground and get cooperation;
•being cool under pressure handling stress well and are a settling influence under pressure in a crisis;
•writing clearly and succinctly in a variety of communication settings and styles; getting messages across that have the desired effect;
•promoting collaboration among staff; encouraging and incorporating creativity and learning; providing effective forums for staff to express ideas, views, and concerns individually and as a team;
Management excellence – delivering results through action management, people management and financial & asset management
•using resources (people, funding, material, support) effectively and efficiently to get things done;
•assigning responsibility for tasks and decisions; setting clear objectives, measuring processes necessary to get things done; monitoring process, progress and results, designing feedback loops into work; ensuring work complies with formal procedures and regulations;
•figuring out the processes necessary to get things done; knowing how to organize people and activities; understanding how to separate and combine tasks into efficient work flow; knowing what to measure and how to measure it; recognizing opportunities for synergy and integration where others can’t; simplifying complex processes; getting more out of fewer resources;
•being action oriented and seizing opportunities;
•focusing on what is important, eliminating roadblocks and using own time and time of others effectively;
•providing information people need to know to do their jobs; providing individuals with timely information so that they can make accurate decisions;
•treating staff equitably and fairly;
•dealing firmly and effectively in a timely manner with staffing issues; not allowing problems to fester and making difficult decisions in the best interest in the organization;
•applying sound judgment and evidence-based decision-making in a timely manner; making decisions sometimes with incomplete information and under tight deadlines and pressure; being cognizant of decisions that may be politically sensitive;
•implementing strategies to achieve operational efficiencies and value for money;
•applying and monitoring rigorous systems for financial information management, internal audit, and evaluation in compliance with corporate policies and procedures;
•fulfilling legal obligations and policy requirements.
Accountability and Respect – serving with integrity and respect
•demonstrating values and ethics in personal behavior in keeping with corporate values; is widely trusted; keeping confidences, admitting mistakes and representing self truthfully;
Core Knowledge Required for Success:
You are an experienced leader with a comprehensive knowledge of:
•current and future policies, practices, trends, technology and information relating to technical production coupled with knowledge of safety guidelines for live performance industry in Ontario procedures;
•Occupational Health & Safety legislation and practices/processes including those for the live performance industry regulations and directives as these apply;
•common word processing, spreadsheet, email and database management techniques.
Teamwork, accountability, dedication, honesty, innovation and respect
•a progressive work environment that promotes a work/life balance and strives to be a great place for great people to do great things;
•a defined benefit pension plan;
•comprehensive health plan complemented with life and disability insurance.
Salary: $81,207 - $97,487
Applications will be accepted on-line at www.oakville.ca in the current opportunities section no later than midnight on September 4th, 2014.
DATED: August 7, 2014
Oakville is just 30 minutes from downtown Toronto and only an hour’s drive from Niagara Falls and the United States border. Oakville offers a broad range of employment opportunities. We currently have over 1,000 people employed across various departments and locations in the town.