This is a Temporary, Full-time position.Category: Management
Reporting to the Artistic Director and the Tour Producer, the Front of House and Tour Manager takes a leadership role in the coordination and execution of Driftwood Theatre’s Bard’s Bus Tour – a five week tour of “Shakespeare in the park” across Ontario, reaching over 5000 audience members in more than 25 communities.
The Front of House and Tour Manager coordinates the driving, sleeping and eating arrangements for the company members while on tour, and manages all audience services, ensuring a safe, timely and enjoyable theatrical experience for Driftwood’s audience, donors, volunteers and partners.
This is a full-time seasonal position – from May 24 2016 to August 31 2016. The Front of House and Tour Manager is expected to travel with the company throughout the summer tour (July 7 – August 21th)
Duties and Responsibilities
Travel Coordination – planning driving routes, driving company to and from sites, maintaining cleanliness and safety of company vehicles, maintaining records of vehicle movements and expenses, communicate daily travel plans/itinerary to company
Accommodations Coordination – maintain the accommodations plan, act as liaison between company and accommodators/hosts, assist artists with special accommodations and meal requirements and resolve issues pertaining to the same
Volunteer Management – Recruit and organize a team of 3-6 volunteers per performance in 25+ communities, maintain accurate records of volunteers and their activities, provide training, supervision and acknowledgment of volunteer service
Front of House Management – develop and implement the front of house plan for the Bard’s Bus Tour including setting up and striking audience areas and services daily, managing advance reservations, pay-what-you-can collections, speeches and communication with audiences, emergency procedures, and food service/concessions.
Audience and Donor Service – assist and serve patrons as required in a friendly, courteous and professional manner, provide leadership among the team for excellent audience and donor service and ensure donors receive on-site benefits
Reporting and Cash Handling – provide accurate reports of nightly activities and sales, be accountable for cash handling and reconciling and reporting
Knowledge and Skills Required
-Experience in and understanding of performing arts organizations, including at least 2 years of work experience and some degree of management/supervisory experience.
-Demonstrated customer service skills and experience.
-Ability to communicate and work productively with artists and theatrical staff.
-Ability to build positive relationships with a variety of organizational stakeholders.
-Ability to make administrative and procedural decisions.
-Strong communications, speaking and presentation skills.
-Must have a valid “G” class license, a clean driving record, and be comfortable driving a small passenger bus.
Working Conditions and Environment
-This is full-time, seasonal position, with the requirement to travel with the company throughout the summer tour (July 7 – August 21, 2016)
-Driftwood Theatre operates in a “virtual office.” The Front of House and Tour Manager will be required to supply their own place of work prior to the tour dates, with regular face-to-face working sessions with other team members scheduled at a mutually convenient time and place.
- Email by Friday December 11th with “FOH and Tour Manager” in the subject line. Include a resume listing relevant skills and experience, as well as a cover letter expressing your interest in this position
- Interviews will commence in January, 2016 with a target start date for the position of May 23, 2016.
FULL POSITION DESCRIPTION IS AVAILABLE ONLINE:
Driftwood Theatre is Ontario’s leading outdoor summer touring theatre company, on the road with our exciting, accessible Bard’s Bus tour visiting Ontario communities for more than 20 years.