Job Board/Babillard d'emplois > Booking Service Clerk - Shenkman Arts Centre: City of Ottawa

Booking Service Clerk - Shenkman Arts Centre: City of Ottawa

This is a Temporary, Full-time position.

Category: Other
Province: Ottawa, Ontario
Position: Booking Service Clerk
Deadline: March 4, 2020
Posted: February 28, 2020

Job Description / Duties

Competition Number: 2020-EX-EN-52768209-01
Competition posting date: 2020-02-20
Competition closing date: 2020-03-04

Recreation, Cultural & Facility Services Department, Community Recreation&Cultural Programs Service, Cultural & Heritage Prog & Spaces Branch
1 Full-time Temporary Position- 35hours/week (Up to one year)
Affiliation: CUPE 503 Inside/Outside
Salary: $49,584.08 to $58,012.50 annually (2019 rates of pay)
* You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.

Location: 255 Centrum Blvd

Category: Current Opportunities
Employment Group: Recreation and Culture

Job Summary
Responsible for providing booking services to facility clients including: responding to inquiries, requests for service, and complaints in accordance with divisional policies and procedures; renting public areas in city theatres; administering booking and rental contracts; assisting in performing the financial functions of the section; participating in event programming and development activities; and performing other related duties to ensure efficient booking services.

Qualifications / Required Skills

Education & Experience
Completion of High School (Grade 12), or equivalent

One (1) year of work experience in customer service, public relations and/or information, communicating with the public, preferably with some experience in a similar role in a theatre environment
Keyboarding and computer experience is essential
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.

Language, Certificates & Licenses
The successful candidate will be required to complete a Criminal Record Check to the City of Ottawa’s satisfaction.

Day 1 Ready – immediate requirement for language proficiency:
French oral, reading, writing required
English oral, reading, writing required
Candidates must meet language requirement for position upon hire.

Theatrical production including terminology, procedures and practices
General accounting and financial reporting practices, contract administration and contractual agreements
Competencies & Skills
Ability to work independently with minimum supervision and collaboratively with all staff as part of a team
Possess organizational skills and flexibility to plan, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Possess computer literacy in MS Office Suite in a Windows environment, including use of Intranet and the Internet
Able to use specific and corporate computer applications and software
Possess strong data entry, keyboarding and retrieval skills
Able to identify and assess problems and to use analytic and problem solving skills to seek remedies
Possess excellent communication and interpersonal skills, and excellent telephone manner
Able to interpret and explain written operating rules and procedures

Additional Information

If this opportunity matches your interest and profile please apply online by using the "Apply" button. If this is your first online application please refer to our resources on how to apply for jobs online .

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Salary: Salary: $49,584.08 to $58,012.50 annually (2019 rates of pay)

Contact Information

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre, or at 613-580-2424, extension 4741.

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